Schedule Appointment

• Call the location you would like to visit, or our toll free number 1-800-247-BACK (2225).
• Call between 8:30 a.m. and 5 p.m. CST Monday through Friday to schedule your appointment.
• If you are calling the toll-free number, please specify which location you would like to visit.

How to get ready for your first appointment:

• Bring all related medical records and original diagnostic films (X-rays, MRI, etc.)
• Bring a valid insurance card and driver’s license.
• Bring a list of your current medications.
• Bring the referral from your primary care physician, if required.
• The required paperwork can be downloaded and printed from the following pdf files.  Fax completed forms to 972-608-5068.
  HIPAA Notice of Privacy Practices
  Information on Prescription Narcotics
  Patient Agreement for Controlled Substance Prescription
  Patient Information Forms
  Physical Therapy Activity Status Questionnaire
  Physical Therapy Informed Consent
  Physical Therapy Insurance Authorization
  Physical Therapy New Patient Questionnaire
  

Insurance Coverage:

Our physicians and chiropractors accept many HMO and PPO insurance plans and Worker’s Compensation.  In fact, we accept more than 80 managed care plans.  This is in addition to the point-of service and traditional indemnity insurance we also accept. 

While most of our physicians and chiropractors are on many plans, an individual physician or chiropractor may not be on a specific plan.  You should always check when making an appointment to ensure your insurance is accepted by the physician or chiropractor that you will be seeing.

If you need to see a physical or occupational therapist as part of your treatment plan and our therapists are not in your network, please request a list of network therapists from your insurance plan.  From that list, we will gladly refer you to a therapist we know.  If you must select a therapist outside our offices, we will make sure he or she receives the appropriate information to treat you.  If you have any questions, ask our scheduling staff when you call for your appointment.

Once a Texas Back Institute physician or chiropractor determines your treatment plan, the plan will be shared with your primary care physician and the referral will be updated.  If you are covered by Worker’s Compensation, we will coordinate your coverage with your case manager or representative.

Medication Guidelines:

• No medications will be refilled by phone.
• Your TBI physician will prescribe enough medication for you until your next visit.
• If you have problems controlling your pain with the medication prescribed, you will need to schedule a follow-up appointment with your doctor.